OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
189 ratings and 64 comments received in the last 90 days.
06 December 2021
An excellent group of customer friendly individuals, be it in the spares, service or sales teams. Andrew Barker was excellent.
02 December 2021
A personal service, I felt valued & important and every stage. At no time did it feel like someone was trying to make a sale. The enthusiasm of everyone at BMW Hungerford is second to none and is the product knowledge & the service a 5/5.
24 November 2021
Kept us informed
24 November 2021
We were kept up to date with build process of the car and delivery to us was very prompt and professional. The sales executive was very thorough with all aspects of the handover.
21 November 2021
Very good service
18 November 2021
helpful and friendly and couldnt do enough to help through the whole process
18 November 2021
Great Service from Start to Finish. Very Personal Touch.
17 November 2021
Helped with a courtesy car prior to delivery and very helpful
07 November 2021
Paul Doel was amazing and very patient with all my questions. He kept me well informed with the progress of my car from the beginning to end. We will be returning to see Paul when we upgrade our car.
04 January 2022
Was well looked after
03 January 2022
Started later than expected but finished on time
03 January 2022
Repairs and servicing achieved with minimal disruption to my working day
03 January 2022
Thanks Paul. Appreciate your efforts to get our car back...
02 January 2022
As always first rate team, and always keeps me informed
02 January 2022
The complete process is well organised with knowledgeable and friendly staff.
01 January 2022
Did their job and did it efficiently and well.
27 December 2021
BMW Hungerford were able to fit my car in quickly, quote a fair price and even offered to deliver it home if it helped me on a busy day
26 December 2021
As I mentioned above, good friendly service from first to last.
25 December 2021
Ongoing support and within the constraints of COVID a pleasant environment
20 December 2021
able to delegate collection to my husband and deal with team by email