I do feel the people I have dealt with thus far really want to help me get the best from my car. Every single one has been polite, patient, helpful and knowledgeable and I am most grateful.

Can't fault your organisation and information once the booking was confirmed

Took an X3 out for a test drive under difficult social distancing rules but it all went well.

Their service is good and they are always friendly.

Excellent service; Very sensible approach to Covid 19 restrictions - I felt totally safe; Every member of staff I spoke to was extremely friendly and helpful.

Competent, informative and friendly

Excellent service, clear communication and latest Covid-19 precautions very well handled.

My car was serviced and ready as agreed.

Unfortunately Lockdown occurred Just as delivery was imminent and whilst showrooms were closed and staff furloughed, it would have been nice to have more proactive updates on the status. That said, queries were followed up and responded to.

Given the COVID-19 crisis the BMW Sales Team were extremely helpful and supportive. Note that during the crisis I completely rethought my requirements and ended up purchasing a completely different BMW to that originally ordered in February 2020.

All staff very helpful

Brilliant service from Dick Lovett Hungerford as always despite all the challenges arising from Covid 19 just at the point when the car was originally due to be collected. Paul Doel and his colleagues are a pleasure to deal with on every occasion.

The whole buying process with this centre, from the very first call I made, was extremely helpful and friendly making the whole buying process very enjoyable and while I had to travel a significant distance to the dealership was worth the travel.