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ABOUT Dick Lovett Hungerford

Find out more about what we do and meet our team.

Meet the team

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Chris Taylor

Head of Business

Andy Wren

General Sales Manager

Andrew Barker

Sales Manager

Chris Wardley

Retail Manager

Jamie Williamson

Parts Manager

Andy Wren

General Sales Manager

Simon Maskell

Group Buyer

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Excellent service and professionalism by the team

Service

The staff kept me informed and even informed me of things which may need doing soon.

Service

Excellent service as always from Hungerford Garage

Service

Very well organised service.

Service

Work done on time and relevant info. given, plus new brake pads added afterwards.

Service

Staff are always friendly and responsive

Service

ALWAYS VERY EASY TO DEAL WITH AND HELPFUL

Service

All very efficient and friendly

Service

My last visit was just for an MOT but my previous service was an excellent experience as usual

Service

We don't have any negative feedback at all about the entire service experience. The drop off , actual service , advising us and collection all went very well.

Service

The whole process was smooth, I was kept well informed throughout the process, Paul was brilliant - would highly recommend lovetts

Service

All work carried out, and under the challenging Covid-19 conditions.

Service

Always a pleasure to visit, as the staff are friendly and welcoming. Compared to other BMW dealerships I have used in the past, it is gratifying that Dick Lovett Hungerford still work to traditional values and standards. Please don't change this!

Service

I have not had such clear and considerate treatment with regard to work necessary since I first purchased the vehicle from the same garage some 14 years ago .

Service

Excellent service especially bearing in mind the current challenges with COVID.

Service

Still providing excellent service during these difficult times

Service

This has all been dealt with remotely and in an effective and timely manner. My car has been returned today and is running well.

Service

Helpful and professional staff, give regular updates and very friendly.

Service

Usual professional service from Dick Lovett Hungerford as well as a friendly relationship having used them for 12 years.

Service

From the first contact through enquiry, test drive, purchase, deliver and after sales service. Can't fault them.

Service

All done, no issues at all

Service

Delivered on promise

Service

Having used other dealerships in the past, this experience shows how it should be done by setting a high standard For others to follow

Service

Always great service at DL Hungerford. Great team, competent, always get it right first time and a friendly service.

Service

Friendly and reliable

Service

Very good service

Service

Dick Lovett Hungerford is a country mile above other dealerships. They are SO easy to deal with, honest (unless I've missed something!), always get the job done correctly. The team are highly professional, always look smart, and know their stuff!

Service

Always professional and polite and up to now always a good job done

Service

Perfect every time

Service

I appreciated the video detailing how the visual check of components was carried out in the workshop and the detailed report that followed.

Service

Car returned on time and in good order

Service

It's a great dealership. The service is consistently excellent and the staff are very friendly and helpful.

Service

The staff explained every thing that had been done to my car.

Service

All good. Good feedback on video

Service

They serviced my car.

Service

Millie looked after me and the car very well and kept in contact throughout the day.

Service

I have been a customer since 1985. Why would I go anywhere else!

Service

Efficient and professional service

Service

I felt my car was in good hands

Service

Always good service from the helpful staff

Service

Very professional service experience from start to finish

Service

Very well organised at a time if restrictions.

Service

Always polite, knowledgeable and never pushy.

Service

Easy to do business with, responsive and nice people.

Sales

Fantastic dealer - highly recommended

Sales

Very good service from Chris Wardley and the team at Dick Lovett Hungerford Branch.

Sales

Under the conditions of Covid the salesman did everything to put our minds at ease.