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ABOUT Dick Lovett Hungerford

Find out more about what we do and meet our team.

Meet the team

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Chris Taylor

Head of Business

Andy Wren

General Sales Manager

Andrew Barker

Sales Manager

Chris Wardley

Retail Manager

Jamie Williamson

Parts Manager

Charlotte Podger

Showroom Host

Simon Maskell

Group Buyer

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I do feel the people I have dealt with thus far really want to help me get the best from my car. Every single one has been polite, patient, helpful and knowledgeable and I am most grateful.

Service

Can't fault your organisation and information once the booking was confirmed

Service

Took an X3 out for a test drive under difficult social distancing rules but it all went well.

Service

Their service is good and they are always friendly.

Service

Excellent service; Very sensible approach to Covid 19 restrictions - I felt totally safe; Every member of staff I spoke to was extremely friendly and helpful.

Service

Competent, informative and friendly

Service

Excellent service, clear communication and latest Covid-19 precautions very well handled.

Service

My car was serviced and ready as agreed.

Service

Unfortunately Lockdown occurred Just as delivery was imminent and whilst showrooms were closed and staff furloughed, it would have been nice to have more proactive updates on the status. That said, queries were followed up and responded to.

Sales

Given the COVID-19 crisis the BMW Sales Team were extremely helpful and supportive. Note that during the crisis I completely rethought my requirements and ended up purchasing a completely different BMW to that originally ordered in February 2020.

Sales

All staff very helpful

Sales

Brilliant service from Dick Lovett Hungerford as always despite all the challenges arising from Covid 19 just at the point when the car was originally due to be collected. Paul Doel and his colleagues are a pleasure to deal with on every occasion.

Sales

The whole buying process with this centre, from the very first call I made, was extremely helpful and friendly making the whole buying process very enjoyable and while I had to travel a significant distance to the dealership was worth the travel.